OPERATIONAL SYSTEMS

Operational Systems

See your operation. Decide on data, not guesses. Operational visibility makes your operation legible. Performance intelligence tells you what to do. Workforce accountability makes the change permanent.

9
Services in this category
$750 – $20,000
Pricing range
1 – 14 weeks
Timeline range
ENTRY ENGAGEMENTS

Start here if you've never run an audit before.

Low-risk, fixed-scope engagements designed to produce a specific result in two weeks or less. Most clients use them to identify the next move.

Operations Audit

Complete diagnostic of operational gaps with prioritized ROI recommendations.

Price
$750
Timeline
7 business days
Best for
Any operation that has never run a formal audit
What's included
  • Discovery interviews with leadership and key operators
  • Tool stack and SaaS spend audit
  • Workflow mapping of top 5 processes
  • Performance and KPI baseline assessment
  • Prioritized recommendations ranked by ROI
  • Written findings document and 60-min review call
Intended impact

You leave with a written, prioritized roadmap of where to invest first — and where you are already losing money you didn't know about. Most clients identify enough in waste to fund the audit several times over.

Book a Discovery Call

Quick-Win Automation

One painful manual process automated and deployed in two weeks.

Price
$1,500
Timeline
2 weeks
Best for
Teams with one high-pain repetitive workflow
What's included
  • Discovery and process mapping
  • Build of one end-to-end automation
  • Integration with your existing tools
  • Testing and deployment to working use
  • Documentation and runbook
  • 30-day post-launch support
Intended impact

One painful, repetitive process disappears from your team's day. Most clients report the time savings pays back the engagement within 30 days.

Book a Discovery Call

Performance Gap Analysis

Root-cause diagnostic on one specific underperformance problem.

Price
$2,000
Timeline
2-3 weeks
Best for
Operations with a known performance problem and no clear cause
What's included
  • Problem definition and scoping session
  • Data pull and quantitative analysis
  • Process observation and team interviews
  • Root-cause analysis with hypotheses tested against data
  • Written findings with recommended fixes ranked by impact and cost
  • Review session with leadership
Intended impact

You stop guessing about why a specific number is bad. You walk away with the actual cause and a ranked list of fixes — most of which you can implement yourself, and the bigger ones we can build for you.

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OPERATIONAL VISIBILITY · THE FOUNDATION

Make every team member, workflow, and dollar visible — in real time.

The foundation. Nothing built on top of it works without it. Three tiers, scaled to operation size.

Operational Visibility Build — Starter

KPI dashboard, individual tracking, 20 SOPs. For operations under 25 employees.

Price
$3,000 – $5,000
Timeline
4-6 weeks
Best for
Operations with fewer than 25 employees
What's included
  • Custom KPI dashboard for leadership
  • Individual performance tracking (per-person metrics)
  • 20 standard operating procedures (SOPs) written and deployed
  • Real-time data sync from your existing tools
  • Mobile + desktop dashboard access
  • Team training and 30-day support
Intended impact

Leadership sees the operation clearly for the first time. Performance variance between people becomes visible, and the conversations that change behavior become possible.

Book a Discovery Call

Operational Visibility Build — Standard

Workload forecasting, multi-role tracking, 40 SOPs. For operations 25-75 employees.

Price
$5,000 – $9,000
Timeline
6-9 weeks
Best for
Operations 25-75 employees with multiple roles
What's included
  • All Starter features
  • Workload forecasting across teams and shifts
  • Multi-role performance tracking (sales, ops, support, etc.)
  • 40 SOPs covering core workflows
  • Cross-functional dashboard views
  • Custom alerting on threshold breaches
  • Quarterly review framework
Intended impact

You can predict bottlenecks before they happen, allocate people to where revenue actually lives, and hold every role to its own version of 'good.'

Book a Discovery Call

Operational Visibility Build — Full

Full system integration, multi-site rollups, complete SOP library. For 75+ employees.

Price
$9,000 – $15,000
Timeline
8-12 weeks
Best for
75+ employee operations, multi-site or multi-entity
What's included
  • All Standard features
  • Full system integration across all major tools
  • Multi-site / multi-location rollup dashboards
  • Complete SOP library (80+ procedures)
  • Role-based access control
  • Executive vs operator dashboard layers
  • Custom reporting engine
  • Onsite training option
Intended impact

Enterprise-grade operational visibility at a fraction of enterprise cost. Every site, every role, every dollar accounted for in real time.

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PERFORMANCE INTELLIGENCE

Once you can see, the next question is what to do.

Turns the data your visibility build generates into decisions. Requires an Operational Visibility Build already in place.

Performance Intelligence — Standard

AI-powered discrepancy detection, trend analysis, staffing optimization.

Price
$5,000 – $9,000
Timeline
5-8 weeks
Best for
Operations with an Operational Visibility Build deployed and accumulating data
What's included
  • AI-powered anomaly and discrepancy detection
  • Trend analysis with predictive forecasting
  • Staffing optimization recommendations
  • Performance benchmarking across roles and time
  • Automated weekly intelligence briefings
  • Custom decision-support models
Intended impact

Your operation goes from reporting on what happened to predicting what's about to happen. Decisions get faster and better — and most clients catch problems weeks before they would have surfaced otherwise.

Book a Discovery Call

Performance Intelligence — Full

Deep intelligence layer with custom predictive models and decision automation.

Price
$9,000 – $12,000
Timeline
8-12 weeks
Best for
Operations ready to automate operational decision-making
What's included
  • All Standard Intelligence features
  • Custom predictive models trained on your data
  • Automated decision protocols for routine operational choices
  • Cross-system intelligence (combining ops, sales, finance signals)
  • Executive intelligence dashboards
  • Quarterly model retraining and tuning
Intended impact

The operation starts making routine decisions on its own. Leadership focuses on the strategic calls; the system handles the operational ones with documented logic.

Book a Discovery Call
WORKFORCE ACCOUNTABILITY

Measurable performance becomes culture.

Turns the data and intelligence from the prior systems into permanent behavioral change. Incentive structures, manager protocols, individual review systems.

Workforce Accountability — Build

Custom incentive system, performance standards, manager protocols.

Price
$8,000 – $15,000
Timeline
8-12 weeks
Best for
Operations with visibility and intelligence systems in place, ready for cultural change
What's included
  • Custom incentive and compensation framework
  • Documented performance standards per role
  • Manager review protocols and cadences
  • Performance improvement plan templates
  • Individual scorecard system
  • Manager training program
  • Rollout plan and change management support
Intended impact

Performance standards stop being a vague conversation. Every person knows what good looks like, what falls short, and what happens in either case. Culture shifts from effort-based to outcome-based.

Book a Discovery Call

Workforce Accountability — Full

Workforce-wide accountability with long-horizon benchmarking and hiring frameworks.

Price
$15,000 – $20,000
Timeline
10-14 weeks
Best for
Operations committing to a full performance-driven culture
What's included
  • All Accountability Build features
  • Long-horizon performance benchmarking (12-36 months)
  • Hiring scorecard framework tied to performance standards
  • Calibration sessions across managers
  • Compensation philosophy documentation
  • Annual review system and toolkit
  • Quarterly executive alignment sessions
Intended impact

The business becomes self-correcting. High performers self-identify and stay; underperformers self-select out before formal action is needed. Hiring quality compounds.

Book a Discovery Call
ONGOING SUPPORT

We don't build and leave.

Monthly retainers keep your operational system tuned, your team trained, and what breaks fixed. Three tiers from $800–$1,800/month.

See retainer tiers →

Ready to see your operation clearly?

Book a 30-minute discovery call. We'll identify which system fits your operation today.