CATEGORY 01

Operational Systems

See your operation. Decide on data, not guesses. Layer 1 makes operations visible. Layer 2 surfaces what to do. Layer 3 builds accountability that compounds.

9
Services in this category
$750 – $20,000
Pricing range
1 – 14 weeks
Timeline range
ENTRY ENGAGEMENTS

Start here if you've never run an audit before.

Low-risk, fixed-scope engagements designed to produce a specific result in two weeks or less. Most clients use them to identify the next move.

Operations Audit

Complete diagnostic of operational gaps with prioritized ROI recommendations.

Price
$750
Timeline
7 business days
Best for
Any operation that has never run a formal audit
What's included
  • Discovery interviews with leadership and key operators
  • Tool stack and SaaS spend audit
  • Workflow mapping of top 5 processes
  • Performance and KPI baseline assessment
  • Prioritized recommendations ranked by ROI
  • Written findings document and 60-min review call
Intended impact

You leave with a written, prioritized roadmap of where to invest first — and where you are already losing money you didn't know about. Most clients identify enough in waste to fund the audit several times over.

Book a Discovery Call

Quick-Win Automation

One painful manual process automated and deployed in two weeks.

Price
$1,500
Timeline
2 weeks
Best for
Teams with one high-pain repetitive workflow
What's included
  • Discovery and process mapping
  • Build of one end-to-end automation
  • Integration with your existing tools
  • Testing and deployment to working use
  • Documentation and runbook
  • 30-day post-launch support
Intended impact

One painful, repetitive process disappears from your team's day. Most clients report the time savings pays back the engagement within 30 days.

Book a Discovery Call

Performance Gap Analysis

Root-cause diagnostic on one specific underperformance problem.

Price
$2,000
Timeline
2-3 weeks
Best for
Operations with a known performance problem and no clear cause
What's included
  • Problem definition and scoping session
  • Data pull and quantitative analysis
  • Process observation and team interviews
  • Root-cause analysis with hypotheses tested against data
  • Written findings with recommended fixes ranked by impact and cost
  • Review session with leadership
Intended impact

You stop guessing about why a specific number is bad. You walk away with the actual cause and a ranked list of fixes — most of which you can implement yourself, and the bigger ones we can build for you.

Book a Discovery Call
LAYER 01 · THE FOUNDATION

Make every team member, workflow, and dollar visible — in real time.

Layer 1 is the foundation. Nothing built above Layer 1 works without it. Three tiers, scaled to operation size.

Layer 1 — Starter Visibility

KPI dashboard, individual tracking, 20 SOPs. For operations under 25 employees.

Price
$3,000 – $5,000
Timeline
4-6 weeks
Best for
Operations with fewer than 25 employees
What's included
  • Custom KPI dashboard for leadership
  • Individual performance tracking (per-person metrics)
  • 20 standard operating procedures (SOPs) written and deployed
  • Real-time data sync from your existing tools
  • Mobile + desktop dashboard access
  • Team training and 30-day support
Intended impact

Leadership sees the operation clearly for the first time. Performance variance between people becomes visible, and the conversations that change behavior become possible.

Book a Discovery Call

Layer 1 — Standard Visibility

Workload forecasting, multi-role tracking, 40 SOPs. For operations 25-75 employees.

Price
$5,000 – $9,000
Timeline
6-9 weeks
Best for
Operations 25-75 employees with multiple roles
What's included
  • All Starter features
  • Workload forecasting across teams and shifts
  • Multi-role performance tracking (sales, ops, support, etc.)
  • 40 SOPs covering core workflows
  • Cross-functional dashboard views
  • Custom alerting on threshold breaches
  • Quarterly review framework
Intended impact

You can predict bottlenecks before they happen, allocate people to where revenue actually lives, and hold every role to its own version of 'good.'

Book a Discovery Call

Layer 1 — Full Visibility

Full system integration, multi-site rollups, complete SOP library. For 75+ employees.

Price
$9,000 – $15,000
Timeline
8-12 weeks
Best for
75+ employee operations, multi-site or multi-entity
What's included
  • All Standard features
  • Full system integration across all major tools
  • Multi-site / multi-location rollup dashboards
  • Complete SOP library (80+ procedures)
  • Role-based access control
  • Executive vs operator dashboard layers
  • Custom reporting engine
  • Onsite training option
Intended impact

Enterprise-grade operational visibility at a fraction of enterprise cost. Every site, every role, every dollar accounted for in real time.

Book a Discovery Call
LAYER 02 · INTELLIGENCE

Once you can see, the next question is what to do.

Layer 2 turns the data Layer 1 generates into decisions. Requires Layer 1 already in place.

Layer 2 — Performance Intelligence

AI-powered discrepancy detection, trend analysis, staffing optimization.

Price
$5,000 – $9,000
Timeline
5-8 weeks
Best for
Operations with Layer 1 deployed and accumulating data
What's included
  • AI-powered anomaly and discrepancy detection
  • Trend analysis with predictive forecasting
  • Staffing optimization recommendations
  • Performance benchmarking across roles and time
  • Automated weekly intelligence briefings
  • Custom decision-support models
Intended impact

Your operation goes from reporting on what happened to predicting what's about to happen. Decisions get faster and better — and most clients catch problems weeks before they would have surfaced otherwise.

Book a Discovery Call

Layer 2 — Full Intelligence

Deep intelligence layer with custom predictive models and decision automation.

Price
$9,000 – $12,000
Timeline
8-12 weeks
Best for
Operations ready to automate operational decision-making
What's included
  • All Standard Intelligence features
  • Custom predictive models trained on your data
  • Automated decision protocols for routine operational choices
  • Cross-system intelligence (combining ops, sales, finance signals)
  • Executive intelligence dashboards
  • Quarterly model retraining and tuning
Intended impact

The operation starts making routine decisions on its own. Leadership focuses on the strategic calls; the system handles the operational ones with documented logic.

Book a Discovery Call
LAYER 03 · ACCOUNTABILITY

Measurable performance becomes culture.

Layer 3 turns the data and intelligence from Layers 1 and 2 into permanent behavioral change. Incentive structures, manager protocols, individual review systems.

Layer 3 — Accountability Build

Custom incentive system, performance standards, manager protocols.

Price
$8,000 – $15,000
Timeline
8-12 weeks
Best for
Operations with Layers 1 and 2 in place, ready for cultural change
What's included
  • Custom incentive and compensation framework
  • Documented performance standards per role
  • Manager review protocols and cadences
  • Performance improvement plan templates
  • Individual scorecard system
  • Manager training program
  • Rollout plan and change management support
Intended impact

Performance standards stop being a vague conversation. Every person knows what good looks like, what falls short, and what happens in either case. Culture shifts from effort-based to outcome-based.

Book a Discovery Call

Layer 3 — Full Accountability

Workforce-wide accountability with long-horizon benchmarking and hiring frameworks.

Price
$15,000 – $20,000
Timeline
10-14 weeks
Best for
Operations committing to a full performance-driven culture
What's included
  • All Accountability Build features
  • Long-horizon performance benchmarking (12-36 months)
  • Hiring scorecard framework tied to performance standards
  • Calibration sessions across managers
  • Compensation philosophy documentation
  • Annual review system and toolkit
  • Quarterly executive alignment sessions
Intended impact

The business becomes self-correcting. High performers self-identify and stay; underperformers self-select out before formal action is needed. Hiring quality compounds.

Book a Discovery Call
ONGOING SUPPORT

We don't build and leave.

Monthly retainers keep your operational system tuned, your team trained, and what breaks fixed. Three tiers from $800–$1,800/month.

See retainer tiers →

Ready to see your operation clearly?

Book a 30-minute discovery call. We'll identify which Layer fits your operation today.